Order Modification Info
Order Cancellation, Returns & Exchanges:
- An order can only be canceled/modified if the item and or items have not been shipped.
- Action Pro Sports reserves the right to cancel or remove an item and or items from an order for any reason, but if canceled or an item and or items are removed, a refund will be provided to the customer per the modifications made to the order.
- If the customer wishes to cancel an order and or remove an item and or items from their order they must contact email us at firstname.lastname@example.org with the order# along with a clear list of the item/s they wish to remove prior to the item/s shipping. If the order can be canceled and or the item and or items can be removed an appropriate refund will be provided.
Returns & Exchanges:
- No exchanges are allowed, but regularly priced items that have not been used, worn and are in new condition with all original tags and packaging materials can be returned by the customer for store credit per their originally invoiced item value, not including any fees and or shipping costs.
- Sale, Closeout, Discounted, and or Discontinued items can not be returned or exchanged.
- If a customer wishes to request a return for qualifying items, they must do the following;
- Email email@example.com their order# along with a concise description of the item/s they want to return within 14 days of receiving their order.
- If the return request is approved, the customer must ship the unused, unworn, new condition item/s along with all original tags, and packaging materials along with a copy of original order to the address below using a shipping method that includes tracking information.
- Email the return tracking information to firstname.lastname@example.org so delivery can be confirmed.
- Once the returned items have been verified, a store credit will be provided to the customer for the value of the originally invoiced item/s amount, not including fees and or shipping costs.